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Blackwelder column: Let’s thank those who answer our most desperate phone calls

Lancaster County’s telecommunication officers serve as the lifeline between citizens in need and the public safety agencies that can help them.
Each year, the public safety TCOs at Lancaster County Public Safety Communications handle about 200,000 phone calls, including about 50,000 to 911. Every day, hundreds of people depend on the skill, expertise and commitment of the TCOs who work in public safety communications.